OUR COVID-19 PROCEDURES
As of February 2022, the Scottish Covid-19 government guidelines have relaxed, however, the following procedures are still in place regarding the safety of our guests and staff.
Hygiene
- Sanitising stations are provided at all key touchpoints
- Upgraded, specialised and increased cleaning of all surfaces
- Enhanced monitoring of facilities is maintained to ensure hygiene
- Where applicable, windows will be opened, fans turned on to circulate air in bedrooms, public rooms
- Staff will wear PPE in line with Health Protection ScotlandÂ
- We ask guests to wear a face mask when walking throughout the hotel.
- If a guest is displaying signs of Covid-19, please inform reception immediately.
Social Distancing
- Perspex screens are still present at reception and bar/restaurant till points. We ask guests not to block these areas so that everyone is free to safely approach these areas and avoid crowding.
- We ask guests to wear face masks when walking throughout the hotel in accordance with Scottish law.
- Clear Signage is provided to ensure social distancing and direction around hotel (e.g. toilets, in and out bar/restaurant, reception)
Service – Food & Drink
- Adults and children aged 12 still have to wear face coverings in hospitality venues. Face coverings can be removed when drinking and dining.
- Perspex screens are still present at reception and bar/restaurant till points. We ask guests not to block these areas so that everyone is free to safely approach these areas and avoid crowding.
- We participate in Test and Protect and collect guest contact details.
