COVID Procedures

OUR COVID-19 PROCEDURES

As of February 2022, the Scottish Covid-19 government guidelines have relaxed, however, the following procedures are still in place regarding the safety of our guests and staff.

Hygiene

  • Sanitising stations are provided at all key touchpoints
  • Upgraded, specialised and increased cleaning of all surfaces
  • Enhanced monitoring of facilities is maintained to ensure hygiene
  • Where applicable, windows will be opened, fans turned on to circulate air in bedrooms, public rooms
  • Staff will wear PPE in line with Health Protection Scotland 
  • We ask guests to wear a face mask when walking throughout the hotel.
  • If a guest is displaying signs of Covid-19, please inform reception immediately.

Social Distancing

  • Perspex screens are still present at reception and bar/restaurant till points. We ask guests not to block these areas so that everyone is free to safely approach these areas and avoid crowding.
  • We ask guests to wear face masks when walking throughout the hotel in accordance with Scottish law.
  • Clear Signage is provided to ensure social distancing and direction around hotel (e.g. toilets, in and out bar/restaurant, reception)

Service – Food & Drink

  • Adults and children aged 12 still have to wear face coverings in hospitality venues. Face coverings can be removed when drinking and dining.
  • Perspex screens are still present at reception and bar/restaurant till points. We ask guests not to block these areas so that everyone is free to safely approach these areas and avoid crowding.
  • We participate in Test and Protect and collect guest contact details.

FIND & CONTACT US

40 Victoria Street, Kirkwall, Orkney, UK, KW15 1DN

Tel: +44 (0) 1856 873477
Fax: +44 (0) 1856 872767